Privacy Policy

1. Introduction

SpinFest Club ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social casino platform.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our platform.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account (name, email address, date of birth)
• Make optional purchases (payment information - processed securely by third-party providers)
• Contact customer support (correspondence and support tickets)
• Participate in surveys or promotions (responses and feedback)

Usage Data

We automatically collect certain information when you use our platform, including:

• Device Information: Device type, operating system, browser type and version
• Log Data: IP address, access times, pages viewed, referring URLs
• Game Activity: Games played, session duration, virtual currency transactions
• Performance Data: App crashes, errors, and technical diagnostics

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience. See our Cookie Policy for detailed information.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To provide, maintain, and improve our platform and services
• Account Management: To create and manage your user account
• Transactions: To process optional purchases and send confirmations
• Communications: To send you updates, promotions, and important notices
• Personalization: To customize your experience and provide relevant content
• Analytics: To understand how users interact with our platform
• Security: To detect, prevent, and address fraud and security issues
• Legal Compliance: To comply with legal obligations and enforce our terms

4. Data Security

Our security measures include:

• Encryption of data in transit and at rest
• Regular security audits and penetration testing
• Strict access controls and authentication protocols
• Employee training on data protection and privacy
• Incident response and breach notification procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties.

We may share your information only in the following circumstances:

• Service Providers: With trusted third parties who assist in operating our platform (payment processors, hosting providers, analytics services)
• Legal Requirements: When required by law, court order, or governmental request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect our rights, property, or safety and that of our users
• With Your Consent: When you explicitly authorize us to share your information

All third parties are contractually obligated to protect your information and use it only for specified purposes.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Portability: Request transfer of your data to another service provider
• Objection: Object to processing of your personal data for certain purposes
• Restriction: Request restriction of processing under certain circumstances
• Opt-Out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us through our support channels. We will respond within 30 days of receiving your request.

7. Children's Privacy

We do not knowingly collect personal information from anyone under 21. If we discover that we have collected information from someone under 21, we will delete it immediately.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

We ensure appropriate safeguards are in place, including:

• Standard contractual clauses approved by regulatory authorities
• Data processing agreements with third parties
• Compliance with applicable data protection regulations (GDPR, CCPA, etc.)

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

We will notify you of any material changes by:

• Posting the updated policy on our platform
• Updating the "Last Updated" date
• Sending an email notification (for significant changes)

Your continued use of our platform after changes become effective constitutes acceptance of the updated policy.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our privacy team through SpinFest Club support channels.

We are committed to resolving privacy concerns promptly and transparently.